Professional Experience

GBM, Dubai

July 2018 – Present

Roles Held:

• Joined as [Designation]
• Promoted to Team Leader

Key Result Areas:

• Supervised a team of six logistics professionals, ensuring smooth day-to-day operations.
• Oversaw inventory management, including space optimization and disposal of obsolete parts.
• Established and maintained vendor relationships for consignment inventory.
• Monitored accounts and reconciled transactions with vendors to ensure compliance and accuracy.
• Conducted ABC analysis of spare parts to classify inventory for efficient stock management.

Significant Contributions:

• Achieved zero variance in stock audits, reflecting high accuracy in inventory tracking and reporting.
• Reduced operational costs by optimizing space utilization and removing obsolete parts.
• Enhanced vendor performance and streamlined consignment inventory processes.
• Improved decision-making for inventory planning through data-driven ABC analysis.

UCMC, Dubai

August 2003 – July 2018

Key Result Areas:

• Managed a team of four, providing logistical support to call center staff and field engineers.
• Produced detailed stock availability reports to facilitate faster issue resolution for maintenance calls.
• Ensured efficient utilization of materials to meet monthly operational and anticipatory demands.
• Conducted regular analysis of slow-moving and fast-moving inventory to optimize stock levels.
• Directed stores operations, including receipt, storage, and distribution of spare parts.
• Negotiated contracts with transporters and fleet operators to achieve cost-efficient logistics solutions.

Significant Contributions:

• Successfully procured and managed critical parts for IBM System I, P, Z, and X Series.
• Boosted customer satisfaction by 50% through efficient and timely support.
• Reduced freight costs by 50% by implementing effective negotiation strategies.
• Managed logistics and support for a team of 20–25 engineers, ensuring seamless field operations.
• Developed and implemented SLAs for freight forwarders, improving delivery timelines and service quality.

Cadensworth FZCO, Jebel Ali Free Zone, Dubai

July 2002 – July 2003

Warehouse Executive

Key Result Areas:

• Directed warehouse operations, including receiving, stocking, and issuing inventory.
• Created and maintained an inventory forecasting tool to prevent critical stock-outs.
• Coordinated with suppliers and internal stakeholders to ensure timely stock replenishment.

Significant Contributions:

• Achieved cost savings of US$ 50,000 annually by streamlining warehouse processes.
• Generated US$ 1 million revenue within the first three months of operations.
• Enhanced warehouse efficiency by implementing advanced picklist measures for stock movement.

Previous Assignments

• Servex (M.E) Ltd., Jebel Ali Free Zone (January 1999 – June 2002) - Role: Logistics Coordinator & Storekeeper
• Waseet Electronics Est., Al-Khobar, K.S.A (May 1996 – December 1998) - Role: Inventory Controller